Georgia Employer SERVICE CENTER COORDINATOR in Savannah, Georgia
Who we areAt Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care-about our residents, our partners, our communities and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy and creativity.Our BenefitsDiscretionary bonusesMedical and Dental Insurance 1st of the month following employmentHealth, Flexible Spending and Dependent Care AccountsCompany paid life insurance401K plan with employer matchingRobust PTO to include, sick, floating holidays, vacation, and personal days2 Volunteer Days per yearCompany paid short-term and long- term disability, parental leave.And more!About the roleThe Service Center Coordinator is responsible for receiving service requests, assigning, and dispatching work orders for the maintenance team accurately and in a timely fashion to ensure prompt response.You may be eligible for a \$500 net sign on bonus to be paid out in your first paycheckWhat you\'ll be doingEnters required service requests into the Yardi database to ensure accurate tracking as they are received and schedule the work order.Assist in assigning service requests to Maintenance Technicians according to the Maintenance Technicians skills and abilities.Ensures all Maintenance Technicians\' workdays are loaded with a full day\'s work.Monitor the workday of each Maintenance Technician to ensure they are completing service requests assigned to them per their scheduled AM and PM time framesLiaise with the Facility Manager or Maintenance Supervisor if a Maintenance Technician fails to complete their schedule work orders.Assist in monitoring supplies required for all open service requests and will contact the resident when the part arrives to schedule a date and time to have the Maintenance Technician complete the repair.Reviews all Maintenance Technicians completed work orders for proper accounting of labor, materials, and photographs.Review all work orders accurately reflect the policies for Work Order Management.Manage the quality assurance review of the work orders to ensure they have been completed correctly in Yardi.Assists the Facility Manager or Maintenance Supervisor with scheduling vendor assigned work in occupied or vacant homes.Typical Physical Demands: Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 25-50 lbs.Benefits:Discretionary bonuses, health/life insurance, 401K contributions, robust paid time off, long-term and short-term disability, paid parental leave.Who we\'re looking for:High School Diploma or GED required.Minimum of one (1) year of customer service and administrative experienceRelevant industry experience preferredTechnology/data entry experience with Outlook, Excel and Word in particular.Existing Yardi knowledge is a bonusThe ability to communicate clearly with residents and team membersThe ability to work well with fellow employees in a team environment.The ability to plan and organize.Possession of a valid, state-issued... For full info follow application link.Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at:Phone: (610) 355-8100Email: email@example.comEqual Opportunity Employer, including people with disabilities and veterans.