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RELX INC Marketing Manager in Richmond, United Kingdom

About us

RX is in the business of building businesses for individuals, communities and organisations. We elevate the power of face-to-face events by combining data and digital products to create magical experiences and continual connections at over 400 events in 22 countries across 43 industry sectors. We are passionate about making a positive impact on society and we are fully committed to creating an inclusive work environment for all our people. We embrace diverse talent and opinions to be the best place for our customer to build their business AND the best place for ambitious people to build their careers. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

Join Aircraft Interiors Expo as Marketing Manager

Aircraft Interiors Expo is one of RX’s top 20 worldwide events (www.aircraftinteriorsexpo.com). The event (AIX) takes place annually in Hamburg and is co-located with the Passenger Experience Conference and World Travel Catering & Onboard Services Expo. Combined, the events provide the market leading platform to showcase cabin interior products and services to the world’s leading commercial airlines and corporate jets. AIX brings together suppliers with the designers, technical engineers, customer experience professionals, procurement teams and specifiers to create the future cabins of airlines.

We are looking for a Marketing Manager with the experience and passion to develop, manage and implement successful marketing strategies and plans for this market-leading trade show. You will join a very international team and work collaboratively with a wider marketing community that will offer you strategic, creative, and operational support. The Marketing Manager plans and oversees the delivery of multi-channel international marketing campaigns to acquire, retain and engage our customers and grow the event. You will regularly monitor and measure the effectiveness and quality of these channels, throughout the campaign to ensure a successful event delivery. You must be able to combine a strategic and analytical mind with the ability to execute. You will need to work within a matrix to exploit the talents of a wider specialised marketing team.

Bring your passion, skills, and expertise

  • Brand Management: Act as brand and industry champion for the event, shaping value propositions, creating the on-site experience, embedding persona-based marketing and segmentation, and ensuring that all communications and customer experience complement the brand and enhance the customer journey.

  • Strategic: Work closely with Event Leadership and the Senior Marketing Network, providing input into the overall event strategy and be responsible for the marketing strategy of in-cosmetics Global. Develop and implement international marketing strategies including visitor & exhibitor communication campaigns to meet the event’s strategic objectives.

  • Analytics and insight: Supported by the Customer insight team, evaluate customer research, market conditions, competitor data, and customer feedback to develop a deep understanding of customers that will drive engaging marketing strategies and content, grow the event, and improve customer satisfaction. Assess, interrogate, and provide regular customer behaviour, performance analytics and competitive analysis to shape ongoing marketing tactics.

  • Product Development: Collaborate with the team to support portfolio development and growth in new territories as well as develop new digital products, show initiatives and special events/features to enhance event content.

  • Commercial: Support the sales team to drive space sales & sponsorship by developing, managing, and analysing campaigns that drive both new and retained revenues for stand and non-stand products.

  • Implementation & Execution: Collaborate and communicate effectively with marketing specialists and support teams; briefing, developing, overseeing, project managing and owning the delivery of a multi-channel on and offline marketing plan. Manage the coordination of both visitor and exhibitor registration processes. Manage the strategic use of partners to drive new and retained customers working with a team of specialist marketing colleagues to deliver the agreed plans and to monitor the effective use of these partners in delivering event objectives.

  • Budget Control & Supplier Management: Develop and manage the marketing budget, ensuring the marketing plan is delivered within budget and ensuring all costs are tracked. Manage relevant contractual relationships with suppliers.

The idea candidate:

  • A highly driven, experienced and enthusiastic marketing professional with fluency in written and spoken English

  • Marketing degree or equivalent and proven track record in marketing, preferably in the exhibition/event environment

  • Interest in the aviation sector is essential and prior experience in events preferred

  • Creative ability to uncover unmet needs and develop new business opportunities

  • Passion and enthusiasm for testing new and different products

  • Customer-centric and flexible approach – appetite for working at a fast pace

  • Skill for building partner and customer relationships quickly and understanding market needs

  • A solid understanding of multichannel marketing, segmented marketing initiatives and databases

  • A strong understanding of customer and market dynamics and requirements

  • A strategic thinker and team player with strong interpersonal skills at all levels

  • Excellent time management skills with the ability to meet deadlines and prioritise a periodically heavy workload

  • Need a level of comfort with matrix organisations and able to manage various stakeholder relationships

  • A willingness to travel (internationally), work in a global team of professionals building effective relationships with partners and suppliers and be culturally sensitive

We provide:

  • Hybrid working

  • 25 days of annual leave (plus 3 extra Christmas closure days in addition to holiday entitlement)

  • Holiday buy after successfully completing probationary period

  • Private Medical insurance

  • Health Screening

  • Long Service Awards

  • Cycle to Work Scheme

  • Eye Care Vouchers

  • Membership of Professional Bodies (relating to your role)

  • Study Assistance

  • Sabbaticals

  • Employee Assistant Programme

  • Employee Discount Programmes

  • Give as you earn (regular charity donations via monthly deductions from your salary)

  • Save as you earn (UK permanent employees only – RELX Share option scheme)

Don’t meet every single requirement? Studies have shown that women, people of colour and people with disabilities are less likely to apply to jobs unless they meet every single qualification. At RX Global we are dedicated to building a diverse, inclusive and authentic workplace therefore if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles!


We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.