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The Children's Hospital of Philadelphia Senior Communications Associate in Philadelphia, Pennsylvania

Reference #: 1002799\ SHIFT:Day (United States of America)

Seeking Breakthrough Makers

Children\'s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP\'s Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview\ Provide basic purpose or primary function of the job:\ This role provides advanced communication support to Minds Matter Concussion Program at the Center for Injury Research and Prevention, including creating and managing social media, editorial and website content, and outreach and marketing efforts of the Program.

This position is responsible for constructing and executing strategies utilizing prominent communications vehicles to meet deliverables of the Minds Matter research & clinical portfolio, such as web-based learning and content management systems, collateral educational materials for both patient/families and other professionals, regular e-newsletters and media releases. In addition, this role will coordinate logistics, planning, and execution of in-person and online events for relevant stakeholders including other healthcare professionals, school and sport personnel.

Under guidance of Minds Matter Program Managers and CIRP Principal Strategic Partnership Advisor, this position partners with stakeholders, internal services and external consultants to help plan and execute the communications strategies to disseminate research, advocate for policies, and/or raise awareness and educate on concussion prevention, diagnosis and management. This position will manage important writing projects, may assist with media relations, and may provide mentorship to team members and students.

What you will do\ 1. Coordinate Communications and Stakeholder Relations Strategies\ Collaborate with faculty, staff and other stakeholders on dissemination of research-based recommendations, research articles, products and services..\ Construct and execute communications plans that may involve traditional and social media, newsletters, video production, and other communications channels, via close communication with program researchers and stakeholders.\ Support the planning, promotion, and execution of professional educational events in partnership with internal and external stakeholders.\ Deploy email marketing strategies to promote research findings, new stakeholder resources, maintain and grow stakeholder databases, etc.\ Provide general support to the execution research and clinical program activities where communication tactics are needed.

2. Maintain and Develop Content for websites and collateral materials\ Lead effort to ensure content across CIRP, CHOP and Research Institute websites are optimized and updated; coordinate with external website vendors, Research Information Services, and CHOP Information Services/Web as needed.\ Support efforts to provide quality digital content outside of CHOP-owned properties as part strategic goals in contracts with collaborators and partners.\ Conduct writing and editing projects in support of program needs.\ Coordinate the development and promotion of policy tools, resea ch reports, videos and other materials, working with graphic designers.\ Responsibility requires strong promotional and educational writing for different audiences and strong project organization skills.

3. Support Growth of Program\'s Digital Audience\ Manage and grow stakeholder databases for promoting news and events\ Coordinate weekly posting of program content to CHOP-managed social media properties (Twitter, Facebook, LinkedIn) using editorial calendar, researching audiences and hashtags, and creating impactful posts. Partner with Outreach teams, CHOP Public Relations and CHOP Research Institute Creative Services as applicable for posts on these social media channels, blogs, or other channels.\ Maintain a system that tracks effectiveness of digital communications tactics platform analytics and generate reports for grants and gifts as needed.\ Education Qualifications\ Bachelor\'s Degree Required\ Experience Qualifications\ At least four (4) years related communications experience Required\ Previous professional writing experience. Required\ At least six (6) years related communications experience Preferred\ healthcare related environment Preferred\ Skills and Abilities\ Advanced proficiency with office software (Microsoft Office) including word processing, spreadsheet, and presentation software (Word, Excel, PowerPoint)\ Excellent verbal and written communications skills\ Strong time management skills\ Strong organizational skills\ Strong professional writing skills\ Ability to collaborate with stakeholders at all levels

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, professionals working onsite-at any CHOP location, for any portion of time-must be vaccinated for COVID-19.

CHOP also requires employees who work in patient care buildings to receive an annual influenza vaccine. Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.


Children\'s Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.