Job Information
Renew Anchored Dentures Office Manager in Minneapolis, Minnesota
Renew is a patient-driven healthcare provider focused on providing a technologically advanced completely digital, implant-supported and implant-retained full-mouth restoration solution for our patients suffering with missing and failing teeth. Renew is seeking an exceptional Office Manager to oversee daily operations of one of our state-of-the-art dental surgical centers either in Edina, MN or Maplewood, MN. In addition to overseeing daily center operations, the Office Manager will work with the center staff to enhance the quality of patient care, maximize patient satisfaction, streamline the patient care cycle, facilitate communication, and implement operational efficiencies.
Primary Responsibilities
Ensure the center is properly maintained, running efficiently, and providing a high quality patient experience and standard of care
Provide consistent and professional interactions with patients and staff
Coordinate patient scheduling
Facilitate patient medical clearance screenings
Ensure any clinical approvals and patient forms/documentation are properly completed (e.g., medical clearances, consent forms, HIPAA acknowledgement, etc.)
Ensure completion of start of day and end of day clinical procedures by staff
Monitor and deliver patient treatment plans to the Education Consultants
Communicate with patients to navigate service recovery needs
Identify, track and report all patient service recovery needs or potential areas of concern
Manage center compliance/regulatory matters (e.g., licenses, HIPAA, OSHA, etc.)
Organize, prepare for, and participate in center inspections (HIPPA/OSHA, fire department, dental board, etc.)
Uphold compliance with clinical standards and other Renew protocols, rules, and regulations
Develop effective working relationships to manage and mentor staff
Maintain staff schedule and monitor and approve time/attendance
Other duties as assigned
Qualifications and Skills
Excellent communication, organizational, and problem solving skills
High level attention to detail
Accustomed to working in a fast-paced environment with a demonstrated ability to juggle and prioritize multiple, competing tasks and demands, while at the same time maintaining high quality standards
Experience managing and mentoring staff
Maintain high level of confidentiality
Previous experience in management, customer service/support, and/or sales
Previous experience in dental or other healthcare environment (preferred)
Schedule
This is a full-time position and offers a four-day work week (Monday-Thursday from 7:00am – 5:00pm), with occasional overtime and Fridays as needed.
Compensation
$60,000-$70,000/annually
Benefits
Fully paid training program
Paid sick time
Insurance (eligible 1st of the month following date of hire)
100% employer paid for employee
Health, dental, vision, l ife, and disability
Health and flexible spending accounts , 401(K), employee assistance program
Collaborative, cross-functional, and team-oriented environment
Other
Locations in Edina, MN and Maplewood, MN
Authorization to work in the U.S.
No relocation assistance
Renew is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.
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