Title: Service Desk Manager
Location: Washington, DC
Status: Full Time
Travel: Negligible
Salary Range: $70,000 - $90,000 DOE
Position Summary:
Midnight Sun Technologies is seeking a Service Desk Manager to oversee the day-to-day operations of the Service Desk, ensuring the delivery of high-quality support services to end-users. This role involves defining requirements and policies, recommending improvements based on industry best practices, and managing the Service Desk's operational and technical aspects. The Service Desk Manager will collaborate with various stakeholders, including operational staff and the United States Mint, to optimize support services, troubleshoot complex issues, and manage new projects. This position is contingent upon contract award.
Duties and Responsibilities:
Requirements:
Benefits:
KIC offers a comprehensive benefits package to eligible full-time employees including: Medical, Dental, and Vision Insurance, 401k with Match, Life and ADD Coverage, Short and Long Term Disability, Paid Time Off and Holidays, Education Assistance/Tuition Reimbursement, Employee Assistance Program, Employee Discount Program, and more!
Apply online at our website: https://kikiktagruk.applicantpool.com/
Disclaimer:
This is not to be an exclusive list of all responsibilities, duties, and skills required of the person in this job. KIC is an Equal Opportunity Employer. KIC considers all applicants for employment without regard to race, color, sex, national origin, religion, age, physical or mental disability, family responsibility, marital status, sexual orientation, political affiliation, veteran's status, gender identity, or any other legal protected status.
Please view Equal Employment Opportunity Posters provided by OFCCP here (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm).
Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Kikiktagruk Inupiat Corporation, may legally grant certain preference in employment opportunities to KIC Shareholders, and their Descendants.
Successful candidate must pass, comply, and adhere to KIC's Drug and Alcohol policy/testing requirements and may be required to pass a background and/or Motor Vehicle Records check.
PI249115462
Published: a week ago