DUA Technician

Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the forefront of innovation, translating data into impactful solutions and taking the reins of your career like never before.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

We are seeking to recruit an individual to join the Program Solutions division of Gallagher Re, within the Specialty/International team in a DUA Technician role. This position will be based in London working alongside other team members to support the placement of binding authorities.

The business unit handles binding authority business for MGA’s based globally, across a number of different classes of business. This role will provide technical support to the team and has arisen to ensure that we continue to have the correct level of resource and experience for our clients, as our business continues to grow.

• Responsible for the implementation and account management of new and existing clients and providing a high level of client service to assigned accounts.
• Premium and Claims bordereau management, with coordination between MGAs, clients and (re)insurers as well as internal technical teams.
• Working with London Market placing platforms: PPL, Delegated Contract and Oversight Manager (DCOM), ATLAS, Lloyd’s Wording Repository, Lloyd’s Crystal.
• Monthly reconciliations of numbers to ensure broker/insurer numbers match with clients.
• Prompt calculation and collection of profit commissions due to clients.
• Support creation of slips / endorsements, ensuring they adhere to latest Lloyd’s requirements and are acceptable to Underwriters and Client.
• Resolve queries from Xchanging, liaising with markets and clients to ensure this is done in a timely manner.
• Assisting with the tender / renewal presentations / information generation.
• Onboarding new clients - act as point of contact for gathering the information required from the prospective client. Follow internal procedures to successfully onboard the client so brokers can trade.

• Ideally educated to A level standard or relevant industry experience as a minimum according to the role
• Relevant MGA/DUA insurance industry experience (required)
• Experience of use and management of broking systems appropriate to own office (desirable)
• Intermediate IT skills (Microsoft Office)
• Good communication skills (written and verbal)
• Attention to detail
• Ability to work in a team and autonomously; and general willingness to learn and grow
• Ability to build strong working relationships with brokers, clients and markets
• Good time management skills
• Technical knowledge of reinsurance policies pertinent to your business unit
• Eligible to work in the UK

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.