Maintenance Supervisor

Wage Range: $34.00/hour to $40.50/hour, DOE

Days/Hours: Monday through Friday; 7.5 hour days; some on-call weekends required

The Maintenance Supervisor is responsible for maintaining the physical environment of the community. This position will assign, assist and supervise the day-to-day functions of maintenance personnel and interpret department policies and procedures as well as interface with resident and resident families regarding maintenance problems and any other information as requested.

Work Duties

• Assigns job tasks to, and oversees the work of, maintenance staff;
• Schedules and sets priorities of work orders;
• Maintains work areas in a clean manner;
• Maintenance and repair of all interior facilities;
• Upkeep of all interior areas;
• Installation of new equipment, fixtures, etc.;
• Maintenance of all associated equipment, machines, and tools;
• Assist in hiring of maintenance staff;
• Maintenance and operation of all entry locking devices;
• Ordering and inventory of all maintenance supplies and materials;
• Proper training of all maintenance staff on how to successfully perform residential building maintenance;
• Be available to consult on technical aspects of building maintenance;
• Provides effective and courteous service to all residents, guests and co-workers;
• Coordinates unit renovations; prioritizes outside contractors; contacts contractors and provides instructions on work to be done;
• Prioritizes work needed on all remodels; prepares work orders and assigns on-site duties; orders and picks up supplies, appliances, floor coverings, paint and painting supplies; ensures delivery and installation allowing for lead time;
• Keeps a log to track pertinent information of services which have been scheduled and/or completed for new residents; maintains files on renovations; advises sales manager about changes in renovation completion dates;
• Conducts walk-throughs of vacant units; inspects all work when completed and ensures that incomplete work or flaws are corrected;
• Develops, implements and monitors physical plant inventory program;
• Maintains General Storage;
• Writes performance appraisals of staff, subject to approval of Director of Buildings & Grounds; coordinates social and employee recognition activities for Facilities Department;
• Logs invoices and follows-up on past due invoices;
• Oversees maintenance of grounds, buildings, and facilities;
• Secures or arranges for availability of necessary work orders, materials, equipment, tools, parts, and permits;
• Manages the property’s preventative maintenance program to meet all local, state and federal guidelines to meet life safety and licensure requirements.
• Responsible for scheduling, managing and documenting all preventative maintenance programs;
• Assists with Fire Safety and Disaster Preparedness procedures.
• Conducts work tasks safely and in compliance with the facility safety program

Supervision/Leadership

• Lead staff to achieve community, function and company performance goals.
• Ensure quality recruiting, hiring, development and retention practices consistent with company procedures and standards.
• Assign, review, plan and coordinate the work of other team members.
• Delegate and oversee results of delegated work to staff.
• Recommend and approve the discipline, dismissal, transfer or promotion of team members.
• Assess the work of team members and write performance appraisals.
• Effectively communicate in all written and verbal forms of communication.

Knowledge

• Must be knowledgeable in plumbing, electrical, paint/drywall and appliance repair
• Operating principles and maintenance requirements of the mechanical and electrical installations on facility property
• Physical layout of facility property
• Practices, procedures, materials and equipment used in the plumbing, masonry, electrical, heating and air conditioning, carpentry, painting and landscape maintenance trades
• Infectious disease control policies
• Personal hygiene and cleaning procedures and the use of cleaning materials
• Policies and procedures concerning resident care and of administering the procedures correctly
• Record keeping duties that must be performed regarding residents
• Principles of organization and functions of a retirement community
• Motivation and coaching team members
• Terminology used within the department
• Keep current knowledge and required certifications mandated by federal and state law and other regulating agencies

Skills

• Excellent time management skills;
• Leadership skills
• Computer, word processing, telephone etiquette and procedures and use of standard office equipment skills
• Computer software skills including: Microsoft Office, Word, Excel, PowerPoint and community lead data base program
• Strong communication and interpersonal skills

MINIMUM REQUIREMENTS

Education –

• High school diploma or equivalent.
• Associates degree and/or completion of trade school preferred.

Experience/Training –

• Two years’ prior supervisory experience preferred.
• Four to six years’ experience in general or commercial maintenance.

What's in it for you?

HumanGood offers competitive pay and phenomenal benefits:

• Full-Time Team Members:
• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1^st of the month following your start date
• $25 + tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Find additional benefits here: www.HGcareers.org

Part-Time/Per Diem Team Members:

• Medical benefits start the 1^st of the month following your start date
• Matching 401(k)
• $25 + tax per line Cell Phone Plan

Come see what HumanGood has to offer!

The health and safety of our team members and residents is our top priority- we follow all Local and state guidelines in terms of Covid Vaccinations.
New team members are asked to provide local HR with a copy of any prior Covid Vaccinations upon hire.

Experience

• 2 year(s): Supervisory Experience
• 4 - 6 years: General or Commercial Maintenance

Education

• High School or better