Student Success Program Manager

SUMMARY

Primary duties for this position will be to plan, implement and manage an immersive learning experience targeted to upper-level undergraduates attending a minority-serving educational institution. This role involves supporting the HACU Student Success department in program management, coordination, and programmatic assistance to achieve their stated goals. Specific responsibilities include helping coordinate the ¡Adelante! Leadership Institute at HACU's Annual Conference and assisting the Executive Director and Director with other department projects.

BENEFITS

• HACU offers a friendly work environment and a generous company-paid benefits plan. Compensation is commensurate with qualifications and experience.
• 15 company paid holidays.
• Employer-paid Group-Term Life, AD&D, Long-Term and Short-Term Disability benefits and employer paid contributions toward healthcare plan expenses.
• 403(b), employer contributions (no match required) starting at six months.
• Employee Assistance Program
• Optional Dental, Vision, Legal and Identity protection, and optional Accident, Cancer, Hospital Indemnity, and Dependent Life Insurance plans.

EDUCATION and/or EXPERIENCE

• Bachelor's degree in education, public administration, social work, or related field from an accredited college or university.
• A minimum of two years of experience in student development, community outreach, or program management. Previous experience in grant management and reporting and/or program evaluation and implementation, preferred.
• Experience with program and project management with the ability adapt to changing conditions and meet challenges with resourcefulness.
• Proficiency with Microsoft Office Word, Excel, PowerPoint, Teams, and other virtual meeting tools is required i.e., Zoom, document merges, databases, creation, data entry, maintenance, report generation.; experience with social media and website management preferred.
• Ability to produce mathematical computations with accuracy and record and analyze financial or other quantitative data. Strong budget management skills preferred.
• Strong written and verbal communication skills. Ability to collect and tell student success stories and speak effectively before small and large groups. Strong public relations and customer service skills preferred.
• Spanish language proficiency preferred, but not required.
• Must be proactive, organized, and professional, with excellent interpersonal skills and the ability to communicate with individuals and groups from diverse backgrounds in a manner that is consistent with HACU's culture, mission, and values.
• High attention to detail, ability to manage multiple projects at once and deal with competing priorities from multiple sources.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work collaboratively and strategically in a team environment with all levels of professional, technical, and administrative staff to ensure the fulfillment of HACU's mission, goals, and objectives.
• Managing all logistical details. This will include preparing and submitting financial reports; tracking attendance and project goals; communicating with participants ahead of meetings and workshops; distributing surveys and assisting with evaluation data; arranging student travel; and ensuring all other logistical details run smoothly.
• Working closely with funder to implement project. This includes presenting, monitoring and discussing project progress and opportunities; providing technical assistance; and assisting with work plans and any project modifications.
• Maintaining regular communication with HACU's Communications and Marketing Department and funder officials to develop quality and timely outreach and communication materials to promote the initiative.
• Hosting and moderating virtual outreach sessions with eligible university faculty interested in participating in the initiative.
• Hosting and moderating all virtual workshops.
• Maintaining regular communication with participating MSI to ensure engagement and participation, including scheduling biweekly check-ins with participating student teams to ensure all deliverables are met, questions related to the project are answered.
• Serving as a thought partner with consultants to help develop and implement the proposed activities, as needed
• Assisting with local, state, and national recruitment for Student Services Student Track, scholarships and corporate internships.
• Conducting presentations on corporate and federal internships, ¡Adelante! Leadership Institute and Scholarship program components as needed at colleges and universities and other venues.
• Working with HACU corporate partners and their employee resource groups to develop a network of mentors available to assist students in developing their skills in order to be career ready.
• Developing and implementing support programs and a curriculum that assists in the development of soft and hard skills for undergraduate and graduate students to increase corporate placements and career mobility.
• Developing and maintaining an outreach network of college students that will disseminate important information about HACU's programs and services particularly those that are student-oriented, such as HACU's National Internship Program (HNIP) and national and international forums, as well as opportunities for community/public service and related training programs.
• Help coordinate travel logistics and placement for students.
• Assisting with the management of ¡Adelante! Leadership Institute Scholarship application and selection process.
• This job description provides a brief overview but doesn't encompass all responsibilities. Additional duties may be assigned depending on the specific role and organizational needs.

SUPERVISORY RESPONSIBILITIES

May supervise support staff in the Executive Director's absence. These duties are to be carried out in accordance with the organization's policies and applicable federal and state laws.

TRAVEL REQUIREMENTS

Must be available to travel as needed throughout the year, up to 20%.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Employee will work a standard of 40 hours a week; however, longer hours may be necessary at times.
• Development activities, Conferences and events may take place in hotel and/or convention center settings and require longer hours of work on a constantly changing schedule, including work on weekends and evenings.
• Working conditions are in an office environment.
• Occasionally moves items weighing up to 25 pounds.
• Occasionally move about the office
• Constantly operates a computer and other office productivity machinery.
• Positions self to perform essential functions of the job in an office setting.
• Must be able to remain in a stationary position.
• Maintains and ensures security of HACU-issued equipment, software, data, and supplies.
• Must be able to pass a criminal background check.

REASONABLE ACCOMMODATION

In accordance with the ADA and other applicable laws, reasonable accommodation will be provided to enable a qualified individual with a disability to perform the essential functions of the job.

Relocation assistance is not available for this position.

EEO STATEMENT

The Hispanic Association of Colleges and Universities (HACU) believes that equal opportunity for all employees and applicants is important for the continuing success of our organization. As an equal opportunity employer, HACU is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and to make all employment decisions so as to further this principle of equal employment opportunity. HACU will not discriminate against any employee or applicant for employment because of race, color, sex, religion, national origin, ancestry, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics. If you are interested in applying for employment and need special assistance or accommodation to apply for a posted position, contact our Human Resources department via phone at 210-576-3216 or via email at jobs@hacu.net.

For HACU's full Equal Opportunity Policy Statement, click here.

ADA STATEMENT

The Hispanic Association of Colleges and Universities (HACU) is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA), the HACU will provide reasonable accommodation when requested by a qualified applicant or employee, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed during the application process, please reach out to our team at jobs@hacu.net.

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