Quality Manager

Become one of the 85,000+ employees that make the Wurth Group such a successful global presence in the distribution industry. The Wurth Group has been supporting the needs of manufacturers for over 75 years and continues to grow as a global distributor with sales in excess of $20 Billion annually. Currently, the Wurth Group consists of over 400 companies in more than 80 countries. As part of the Wurth corporate culture, we are continually looking to expand our business. Intelligent, creative, knowledgeable and talented employees are the foundation of Wurth's growth and continued success. To learn more about Wurth, explore us at www.wurthindustry.com.

Wurth Revcar, a division of the Wurth Industry Group, is seeking a Quality Manager with great communication and leadership skills for our Roanoke, VA HQ. Qualified candidate will be extremely organized, possess great attention to detail, and have the ability to multi-task in a fast-paced environment. Experience in management is required. A strong sense of urgency and the ability to creatively resolve problems is also required.

Position Summary

The Quality Manager is responsible for the oversight of inspectors of both military grade products and industrial (commercial) grade products, while specifically ensuring all inspectors follow set standards to meet customer requirements and expectations in a timely manner - includes training, leading, and process improvement.

Job Responsibilities

• Lead and Manage: Oversee the priorities and work assignments of our Military and Commercial quality inspection departments, ensuring timely delivery of high-quality hardware and software to our valued customers.
• Support Peak Periods: Step in to assist with order processing during high-volume periods, ensuring smooth operations and customer satisfaction.
• Provide Expert Guidance: Offer support to inspectors, helping them resolve any complex issues and maintain high standards of quality.
• Drive Continuous Improvement: Evaluate current work practices and collaborate with Corporate Quality to develop and implement improved processes.
• Customer Interaction: Address and resolve customer inquiries regarding product specifications, ensuring clear communication about product conformity or nonconformity.
• Collaborate Across Departments: Work closely with sales to clarify specification applications, correct documentation or process errors, and discuss any quality issues.
• Track and Analyze: Monitor reports to identify any products that have not yet shipped, ensuring timely delivery and customer satisfaction.
• Coordinate Collaboration: Partner with Measurement Systems Manager to manage quality gauge collection and processing for scheduled calibrations.
• Resource Management: Collaborate on the procurement of new devices for failed calibrations or newly identified needs within the quality departments.
• Audit Support: Provide support before, during, and after customer on-site audits to ensure compliance and excellence.
• Root Cause Analysis: Work with Corporate Quality to address any nonconformances, championing root cause analysis to prevent future issues.
• All other duties as assigned

Education/Experience Requirements

• Quality experience, which must include management experience (Five years of management required)
• Experience using gauges, micrometers, calipers, or other inspection tools preferred
• Bachelor's degree in business strongly preferred
• Strong leadership skills - experience improving processes and leading a team
• Strong decision making and problem-solving skills
• Strong communication skills (oral and written)
• Excellent organization and time management skills
• Proficient computer/Microsoft skills - including ERP software
• Able to work in face-paced environment

We Offer

• Competitive compensation
• Quarterly Bonus Plan
• Great subsidized health insurance
• Dental insurance
• Vision insurance
• Company paid Life and Disability
• 401K plan w/ company match
• PTO / Holidays
• Wellness Reimbursement
• Paid parental leave

At Wurth Revcar Fasteners, Inc. we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Wurth Revcar Fasteners, Inc. believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.