Primary City/State:
Phoenix, ArizonaDepartment Name:
Sendouts-Ref LabWork Shift:
VariedJob Category:
Lab SupportPOSITION SUMMARY
The Referral Testing Specialist I is responsible for packing and shipping, following all federal and company regulations and policies, all specimens that are sent to non-Papago performing locations. Manages work flow of outgoing specimens and will monitor for incoming time sensitive or returning samples that require further testing. Completes tasks to add, return or clarify specimen and order issues. Acts as resource regarding referral tests for other departments. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
CORE FUNCTIONS
1. Retrieves and sorts specimens to be transported to a referral laboratory. Packages and ships referral specimens in accordance to all applicable federal and state transportation guide lines.
2. Maintains advanced knowledge of specimen requirements for both in-house and referred testing. Recognizes sample quality, quantity and transportation temperature requirements for all referred testing.
3. Responsible for resolving complex referral testing issues, including TIQ resolution, missing or lost specimen investigations and TASK resolution.
4. Accountable for monitoring insurance and billing information for accuracy and determines if additional information is required to prevent inaccurate billing.
5. Uses prioritization and multitasking skills and tools to assure all daily assignments are completed within accepted time frames.
6. Assists in the training of new employees and aids in the development and validation of all TSO procedures.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
Must be able to stand for periods up to three hours
Must be able to work at refrigerated temperatures for extended periods
KNOWLEDGE, SKILLS AND ABILITIES
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
EEO Statement:
EEO/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Published: a week ago