Healthcare Quality Assurance Specialist

Job Details

Job Location
Hiller Phoenix - Phoenix, AZ

Description

The Hiller Companies, LLC has an immediate opening for Healthcare Quality Assurance Specialist. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.

Job Summary: The Healthcare Quality Assurance Specialist is responsible for monitoring, evaluating, and improving the quality of fire protection services in the healthcare setting. This individual will demonstrate a commitment to improving healthcare outcomes through fire, life and safety by ensuring compliance with regulatory standards, implementing continuous improvement initiatives, and collaborating with healthcare teams to enhance overall patient safety and service effectiveness.

Key Responsibilities:

• Monitor healthcare specific fire protection processes and quality indicators to ensure compliance with industry standards and regulatory requirements.
• Ensure compliance with local, state, and federal regulations, such as The Joint Commission, DNV, Centers for Medicare & Medicaid Services (CMS), or other accrediting bodies.
• Collect, track, and analyze data related to quality measures.
• Perform audits and data analyses to assess service quality and identify areas for improvement.
• Work closely with multi-functional teams to address quality concerns.
• Promote continuous improvement methodologies.
• Oversee the development and improvement of QA processes, procedures, and tools Assist in the design and execution of corrective action plans in response to audit findings and quality issues.
• Recommend and implement process adjustments to reduce defects and improve overall quality.
• Stay updated on changes to healthcare regulations and standards and implement necessary adjustments within the organization.
• Maintain accurate and comprehensive documentation of quality assurance activities, including audits, reports, corrective actions, and staff training.
• Provide regular reports to senior management on quality metrics, audit results, and the progress of quality improvement initiatives.

Qualifications

What We Are Looking For:

• Bachelor's Degree in related field or equivalent professional experience.
• 5+ years' experience in healthcare compliance, ideally with knowledge and exposure to fire protection.
• NICET certification a plus.
• Strong understanding of regulatory compliance, in particular The Joint Commission, DNV, Centers for Medicare & Medicaid Services (CMS), or other accrediting bodies.
• Excellent analytical, problem-solving, and data management skills.
• Proven project management experience, including the ability to plan, organize, and prioritize tasks effectively.
• Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
• Demonstrated leadership skills with the ability to influence and motivate a diverse operations team and lead project teams.
• Ability to work under pressure, meet deadlines, and adapt to changing priorities

Physical Requirements:

• Must be able to sit for long periods of time
• Must be able to effectively use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
• Must be able to perform some repetitive motions while using a computer
• While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun.

Most employee benefits start from the first day of employment, including:

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education.
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short term disability, voluntary long term disability, critical illness & accident insurance and paid time off.
• Company-provided training, tools, and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs.
• Career advancement potential within a growing company.

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers, and together, let's make the world a safer place.