Bilingual Customer Service Specialist (Spanish) - Great Pay

Job Details

  • Company Sherwin-Williams
  • Address 61550 Morton, Illinois, United States
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Bilingual Customer Service Specialist (Must know Spanish) - Great Pay

Sherwin-Williams is hiring Customer Service Specialists who are expected to:

- Work closely with wholesale and retail customers
- Determine customer needs and answer queries regarding Sherwin-Williams products
- Recommend appropriate solutions
- Promptly resolve any customer concerns to ensure maximum satisfaction
- Stay up-to-date with product features
- Maintain the high quality and visual standards of the products and store
- Achieve excellent customer service while consistently meeting store's sales goals

At Sherwin-Williams, we value unique talents and abilities from all backgrounds. We provide you with the opportunity to explore your curiosity and drive us forward and encourage all qualified individuals, including those with disabilities and Protected Veterans, to apply.

Job Responsibilities:

- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Stock shelves, set up displays, and maintain clean store equipment
- Comply with inventory control procedures and suggest ways to improve sales

Minimum Requirements:

- Must be at least 18 years of age
- Must be legally authorized to work in the country of employment
- Must be able to comprehend and communicate in English and Spanish
- Must be able to carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, including evenings and weekends

Preferred Qualifications:

- Possesses a valid, unrestricted Driver’s License
- Holds at least a High School diploma or GED
- Has minimum one year experience working in a delivery, retail, or customer service position
- Has experience selling paint and operating tinting and mixing equipment.
Apply on company site

Published: a month ago

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