Retail Guitar Repair Technician - Base Pay + Commissions

Matteson, Illinois
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Job Details

  • FULL-TIME PART-TIME
  • Company Guitar Center
  • Address 60443 Matteson, Illinois, United States
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Why choose Guitar Center? Our enticing benefits include:

- Gig leave benefits for our musician employees providing the unique advantage of time off for your tours. Return to your position after your performances! 
- Comprehensive perks encompassing Medical, Dental, Vision, 401K with company match, mental health assistance, paid time off for sick leaves/holidays/vacations, discounts for employees, and options for tuition reimbursement.

Job Description:

Join the vibrant community of Guitar Center – a place that fosters creativity and musical exploration. We strive to cultivate lifelong musical enthusiasts and seek to make a positive impact in the world by promoting the joy of creating music. Our commitment lies in creating an inclusive surrounding that prioritizes our customers, all while accomplishing our mission.

As our Guitar Repair Technician, you'll ensure quality maintenance and repairs for customer-owned instruments as well as assist with the maintenance of store stock. This role is pivotal in fostering customer relationships and driving the business through quality service.

Key characteristics that define our successful Guitar Repair Technicians:

- Oriented towards customers: Proficient understanding of excellent customer service. Capable of fostering meaningful connections with customers and providing a premium customer experience.
- Proactive: Able to notice opportunities or issues and promptly act upon them. Defendants for learning swiftly and taking appropriate actions without being asked to do so.
- Sales Expertise: Completion of the GC certification program for gaining a basic understanding of products and sales techniques.
- Training: Effective training capabilities to impart important information and techniques that stick with the learners.

As the Guitar Repair Technician, your responsibilities will include:

- Engaging with customers to assure superior customer satisfaction.
- Offering high-quality repair services to customer-owned instruments.
- Looking after store-owned equipment as per request.
- Fulfilling warranty repair work.
- Other tasks as directed.

Eligibility Criteria:

- Experience and understanding of guitar repairs.

Desired Skills:

- Fundamental knowledge about Guitar Center's product range.

Guitar Center is an Equal Opportunity Employer, providing fair and equal employment opportunities to all individuals irrespective of their race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by federal, state, or local laws. All employment-related decisions strictly focus on relevant job requirements.

In case you have a disability that limits your ability to use or access our website, we offer reasonable accommodations to express interest in a specific opening. Please call or email to request reasonable accommodation.

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Published: 2 hours ago

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