Work Boldly. Live Brilliantly.
At AltaMed, we don’t just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It’s the calling of our lives and it compels us to keep moving forward.
Job Overview
The MediCal/Medicare Coordinator (PACE) acts as a liaison between prospects, patients/participants, and between AltaMed and the community it serves. This position provides a specific representative in which prospects or current patients/participants can seek solutions to problems, concerns, and unmet needs. Acts as a patient/participant advocate for non-medical issues for the entire family. This role will assist patients/participants and their family members with various concerns that relate to their overall experience at AltaMed PACE. Such issues may include but are not limited to, quality of care, staff interaction, access to care, enrollment assistance, general assistance, and information.
Minimum Requirements:
1. High School Diploma or GED required.
2. B.S/B.A degree in healthcare or business administration or a related field of study preferred.
3. Minimum of 1 year of experience with patient navigator, intake/enrollment or customer service experience in healthcare industry is required.
4. Minimum of (2) years of direct outreach/marketing/sales experience in the healthcare industry required.
5. Bilingual: English/Spanish required.
Benefits & Career Development
Salary Range
Quality Care Without Exception
Bold decisions and innovative thinking have helped AltaMed become the nation’s largest network of community-based primary care facilities and senior care programs. We are Joint Commission accredited health system focused on preventative medicine and the elimination of health care disparities throughout Southern California.
At AltaMed, we empower over 4,000 employees in medicine, nursing, social work, dentistry, mental health, and health administration to work boldly – bringing their best ideas and greatest strengths to our facilities every day – and to live brilliantly, applying that same energy and purpose to their lives and communities outside.
Explore our opportunities throughout Los Angeles and Orange counties and take your career to the highest level.
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Published: a month ago