Work Boldly. Live Brilliantly.
At AltaMed, we don’t just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It’s the calling of our lives and it compels us to keep moving forward.
Job Overview
The CRM Configurator is responsible for the design, implementation, integration, and extension of existing MS Dynamics CRM application. The responsibilities include developing the Solution Blueprint of MS Dynamics CRM, upgrading, conceptual and functional designs, estimating, reporting, and managing user relationships. The Architect must excel in MS Dynamics CRM/XRM knowledge and be able to leverage cross functional IT and Business Unit Teams to achieve quality results where appropriate, including supporting Executive Leadership’s enterprise workflows and metrics dashboards. A solid background in project management and business process optimization is also required. The CRM Architect will be also responsible for system administration and operational support of the internal deployment of the Microsoft Dynamics Customer Relationship Management system, including maintaining system design and integration with other IT areas. The CRM Architect manages all SDLC phases (requirements, design, development, test, and implementation), including configuration change requests, application maintenance, data quality and management, and decision support for projects. The CRM Architect collaborates with all levels of other members in the Executive Committee, Business Units, and IT to develop and maintain tools, processes, and reliable data that support AltaMed Health Services business decisions, consistency in the way we measure and drive performance, and improve service, quality, and productivity.
Minimum Requirements
1. Bachelor’s degree required
2. 15+ years' experience leading enterprise software implementation projects
3. 10+ years' experience leading business analysis, implementation, and product support in CRM systems. Strong preference with MS Dynamics platform
4. Minimum 10 years’ experience: SQL Programming (ETL & SQL server 2008/2012), JavaScript & JSON for CRM scripting, Scribe integration
Benefits & Career Development
Salary Range
$117,397.09 - $146,746.37 annuallyQuality Care Without Exception
Bold decisions and innovative thinking have helped AltaMed become the nation’s largest network of community-based primary care facilities and senior care programs. We are Joint Commission accredited health system focused on preventative medicine and the elimination of health care disparities throughout Southern California.
At AltaMed, we empower over 4,000 employees in medicine, nursing, social work, dentistry, mental health, and health administration to work boldly – bringing their best ideas and greatest strengths to our facilities every day – and to live brilliantly, applying that same energy and purpose to their lives and communities outside.
Explore our opportunities throughout Los Angeles and Orange counties and take your career to the highest level.
PI245505316
Published: a month ago