Billing Coordinator

Day One Team Member Benefits - eligible for health benefits and 401k as of Day 1 of employment!

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and thrive. Our Team Members are the HEART of what we do and it’s their talent, passion, and dedication that drives the success of Hilton Grand Vacations.

Why do Team Members like working for us:

• Day 1 Benefit Eligibility
• Recognition Programs and Rewards
• Discounted hotel rates worldwide!
• 401(k) program with company match.
• Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
• Paid Sick Days
• Employee stock purchase program
• Tuition reimbursement programs
• Numerous learning and advancement opportunities

Main Responsibilities:

• Responsible for mailing the annual billings pursuant to published schedule and new owner billings that are assessed and mailed on a monthly basis.
• Ensures late notices are mailed to delinquent accounts in a timely manner; processes monthly billing reports and updates for year-end.
• Ensures the monthly HOA and Club collections, Move Open Credits (MOC), and Apply Open Credits (AOC) routines and late, interest, and collection fee assessments are processed in accordance with the Assessment, Billing, Collection (ABC) policies.
• Responds to all inquiries to the billing email box.
• Maintains open communication with HOA management to obtain the necessary approvals for billing functions.
• Sets up statement templates for each resort and upload into Atlas/Clarity in order to be processed by outside printing vendor.
• Processes monthly adjustments for upgrade cancellations.
• Researches invalid addresses on returned mail and process skip tracing when necessary.
• Performs other related duties as assigned.

Main Responsibilities:

• Responsible for mailing the annual billings pursuant to published schedule and new owner billings that are assessed and mailed on a monthly basis.
• Ensures late notices are mailed to delinquent accounts in a timely manner; processes monthly billing reports and updates for year-end.
• Ensures the monthly HOA and Club collections, Move Open Credits (MOC), and Apply Open Credits (AOC) routines and late, interest, and collection fee assessments are processed in accordance with the Assessment, Billing, Collection (ABC) policies.
• Responds to all inquiries to the billing email box.
• Maintains open communication with HOA management to obtain the necessary approvals for billing functions.
• Sets up statement templates for each resort and upload into Atlas/Clarity in order to be processed by outside printing vendor.
• Processes monthly adjustments for upgrade cancellations.
• Researches invalid addresses on returned mail and process skip tracing when necessary.
• Performs other related duties as assigned.