We are searching for a Care Coordinator for TCP Westwood - someone utilizing a collaborative approach to assess, plan, implement, monitor and evaluate the options and services required to meet an individual's health needs. Provides comprehensive on-going case management services to patients by coordinating and managing care of patients to meet multiple service needs across the continuum of care. Someone to ensure optimal patient outcomes that address quality, service, customer satisfaction and cost effectiveness. This care coordinator will partner with the physician to establish care and allocate resources associated with the patient's risk assessment and assist the patient/patient's family in coping with illness by optimizing the patient's/family's self-care abilities and supporting their consumer rights. Apply today to learn more about this opportunity in our Pediatric Clinic!"As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. "Required* Bachelor's Degree in Nursing or an Associates in Nursing with enrollment in a BSN program* BLS from AHA* 3yrs of nursing experience in an acute care settingPreferred* employment in healthcare, a health care specialization in schooling or a field work practicum in health care* PEARS, CCM - Certified Case Manger or ACM - accredited Case Manager* CCTM - Certified Care Coordinator and Transition Management by Medical - Surgical Nursing Certification Board* 3yrs experience in community health, complex pediatric patient care, home care, case management, managed care, or utilization reviewKnowledge and Skills* The skill and proficiency in applying highly technical principles, concepts and techniques central to the nursing profession in the care coordination process and including all patients and specifically those identified with complex medical conditions* The ability to comprehensively assess member/family medical needs, formulate a plan to help the member/family to meet these needs and provide ongoing evaluation and monitoring of those activities, education to members, families, providers and staff* Must have excellent verbal and written skills as well as be able to operate a personal computer, word processing programs, fax machine, photocopier and multi-line telephone* Must have excellent customer service skills, advanced communication and interpersonal skills with all levels of internal and external customers. This includes medical staff, patients and families, clinical personnel, support and technical staff, outside agencies, and members of the communitySpecific Duties* Assesses, develops, implements and monitors a comprehensive plan of care through an interdisciplinary team process in conjunction with the patient/family in internal and external settings* Reviews clinical documentation and collaborates with medical and nursing staff to ensure smooth facilitation of level of care and patient placement* Identifies actual and potential problems and discusses with the multi-disciplinary team to facilitate interventions to mitigate barriers to successfully implementing plan of care* Serves as content expert related to level of care and maintains open communication with the care team to support appropriate utilization of resources* Appropriately screens patient for level of care and ensures clinical information in the medical record accurately reflects the level of care requested* Coordinates timely transition of information to unit Care Coordinator to support effective revenue cycle process* Completes visits with patient across the continuum of care as indicated* Participates in the orientation and training of new department members* Identifies and monitors quality improvement opportunities along the continuum of care* Identifies and reports quality of care, safety and quality of services issues and refer to appropriate Quality Management staff.* Solves problems, identifies appropriate resources, adapt to ongoing change, and handle conflict management with a professional and supportive attitude* Solves problems, identifies appropriate resources, adapt to ongoing change, and handle conflict management with a professional and supportive attitude* Uses positive and effective interpersonal skills when dealing with patients/families, visitors, peers, and other health care team members* Solves problems, identifies appropriate resources, adapt to ongoing change, and handle conflict management with a professional and supportive attitude
Published: 6 hours ago