Border Foods began as a concept between two brothers to launch a Mexican diner and has since evolved into one of America's largest independent Taco Bell franchisees. Our emphasis is always on a people-first approach. Whether it's the cooks, cashiers, restaurateurs, or others, we come together to manifest the Core Values of Border Foods. Welcome to our family, where you will learn, grow, and contribute to shaping the future of our purpose - enhancing lives.

What do we offer?
- Flexible work schedule
- Industry-leading compensation
- Educational initiatives, including GED and tuition reimbursement programs
- Scholarship prospects
- Medical/Dental/Vision benefits for all positions, including part-time roles
- Complimentary meals
- Paid Time Off (PTO)
- PTO Donation Initiative
- Border Family Support Scheme
- Border Smiles Initiative
- An exceptional work culture that promotes career development and support

As a Shift Leader, your role is to enforce the Core Values of Border Foods, such as Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.

At Border Foods, our mission is to maximize the potential of our personnel and customers by fostering a safe, welcoming, and encouraging ambiance where all can prosper.

The Shift Leader is designed to enhance lives of employees and guests by creating instances to positively influence life experiences. You are liable for managing the whole restaurant and structure a robust team, delivering excellent food and friendly service to patrons.

Shift Leader Core Values:
Accountability & Integrity:

- Demonstrates integrity in action and expectations consistently
- Guides team members to complete tasks and provide safe, quality food in a friendly manner
- Properly schedules and manages team
- Monitors each team member's performance, holding them to expectations and standards
- Ensures quality customer service by promoting swift and friendly service
- Maintains POS system by reporting failures and verifying accuracy of downloads (e.g., price updates, menu alterations)
- Adheres to all local, state, and federal laws and regulations
- Ensures health and safety standards are followed

Family & Teamwork:

- Fosters teamwork by building cross-functional relationships
- Timely resolution of team member queries and issues
- Provides a safe environment for work and patronage
- Navigates challenging situations effectively and provides appropriate guidance
- Motivates and supports team through active listening and effective communication with diverse audiences
- Represents Border Foods in addressing customer grievances and issues, demonstrating sincere dedication to finding effective resolutions
- Cultivates a recognition culture, promoting a positive work environment

Excellence:

- Formulates immediate and long-term strategies for restaurant success
- Utilizes and interprets the P&L for financial adjustments ensuring profitability
- Sources, hires, and nurtures stellar team members
- Conducts New Hire orientation and designs training plans for each team member
- Minimizes losses by strictly adhering to cash handling policies, adequately training team members, and complying with all accounting/banking norms

Empowerment:

- Offers opportunities for learning and development to all team members
- Consistently exhibits timely coaching skills
- Seeks and shares ideas that promote others' success

Experience Requirements:

- Candidates should be at least 18 years of age
- High school diploma or equivalent is necessary

Physical Requirement:
This role requires sitting, standing, bending, lifting, and moving intermittently. These conditions may be fulfilled with or without reasonable accommodation.