Koenig & Bauer is the oldest, global printing press manufacturer in the world! For more than 200 years, we have been bringing together innovative technology and enthusiasm for tailor-made print solutions for our customers. You will find products printed on our machines all around you every day including the US currency in your wallet and much of the packaging in your grocery stores and big box retail stores. With the broadest product portfolio in the industry, groundbreaking machines and a holistic service promise, Koenig & Bauer sets international standards. Our 5,500 employees worldwide generate annual sales of €1.2 billion.
This is your opportunity to join Koenig & Bauer (US), the sales and service organization for Koenig & Bauer in the United States and the North American headquarters. Become part of our company where creativity, fascination and passion for mechanical and electrical engineering work together as we develop the printing world of tomorrow and exceed print!
Location: Koenig & Bauer Office, Dallas (Irving), TX
Reports to: Regional Service Manager
Direct Reports: No direct reports
Standard Schedule: Monday - Friday, 8 a.m. - 5 p.m. CST with one-hour Lunch
FLSA Status: Non-exempt/Hourly
Compensation: $27 - $32 per hour + quarterly and annual bonus potential + on-call pay
Job Responsibility: The Parts and Service Coordinator is responsible for supporting a profitable, efficient, and customer-centric Service and Parts department, accomplished through planning, resourcing, and executing work orders for parts, installation, warranty, and chargeable service work. Parts and Service Coordinator works closely with the Service Managers to oversee the coordination and organization of resources and the communication and follow-through with customers, vendors, and employees. May consult with factory in Germany to support coordination of parts, service, and project management activities. The Parts and Service Coordinator implements and manages processes and procedures to ensure we are “the easiest company to do business with”.
Essential Duties and Responsibilities:
Required Qualifications:
Education: High School Diploma or GED-equivalent required.
Experience: A minimum of three years’ experience in operations within the printing or packaging industry or other closely related industry in a service and/or parts capacity such as automotive, aviation, heating and air conditioning, appliances, etc.
Computer Skills: Computer literacy with basic knowledge of e-mail, internet navigation, word processing, and spreadsheets. Understanding of SAP and Salesforce CRM are highly desired.
Knowledge, Abilities, and Interpersonal Skills:
Koenig & Bauer (US) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, creed, national origin or ancestry, or any other status protected by federal, state, or local law. Information collected by the application process is solely to determine suitability for employment, verify identity, and maintain employment statistics of applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship for the employer. Please contact Koenig & Bauer’s HR Department at NA-HR@koenig-bauer.com or 469-532-8120 if you need assistance completing this application or to otherwise participate in the application process.
Benefits
Vacation – 15 days per year
Holidays – Up to 11 days
Sick – 7 days
Medical, Dental, and Vision
Disability and Life
Flexible Spending Accounts
401k Retirement and Profit Sharing Plan
Income replacement plans for cancer, critical illness, and accident
Long-Term Care Plans
Years-of-Service Bonus Plan
Educational Assistance
patches service technicians and provides all related administrative support.
PI248640381
Published: 2 weeks ago