Sr Business Systems Analyst

Company Description

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.

Job Description

Opportunity at a Glance
The Senior (Sr) Analyst, Business Systems and Analytics delivers reporting with business/operational insights (i.e., business intelligence) and/or provides business system capability that ensures ISS provides exceptional services to ATGE. Leverages resources and analytical/system development expertise to provide ISS colleagues and stakeholders with data, information and insight presented in a way that enables informed decision making. The Sr Analyst, Business Systems and Analytics builds maintains and improves ISS business systems and/or analytical tools. As a senior analyst takes a lead role in identifying improvement opportunities and leads projects for successful implementation and completion. Facilitates and promotes collaboration with internal and ATGE stakeholders including IT/Product Development and institutions, and coordinates/drives work projects to ensure compliance, efficiency and effective delivery of ISS business systems and analytical tools. Provides training and mentorship/guidance to fellow or less experienced analysts and provides constructive feedback for their personal development and growth within the organization.

Responsibilities

• Leverages strong skill and expertise in business systems and/or analytics to successfully lead technical analysis, design, construction and implementation of system and/or data analytics supporting the success of ISS, ATGE and multiple institutions.
• Supports ISS and multiple institutions, potentially leveraging independent systems and data sources.
• Facilitates and promotes collaboration with stakeholders to make systems and/or analytics/data tools adaptable for efficient and effective stakeholder interactions, decision making and processing functionality.
• Creates and ensures that all Bus Systems and Intelligence project / process plans, reports, dashboards, and updates clearly and intuitively convey key information to stakeholders for the purpose of supporting quality business decisions.
• Manages multiple projects according to plan. Monitors, assigns work, follows up and and reports progress to ensure work is delivered timely.
• Proactive continuous improvement by identifying opportunities, to standardize, improve service, achieve consistency/compliance and reduce rework while maintaining high levels of quality.
• Identifies and performs annual and ad hoc modifications into systems, reports and dashboards to maximize effectiveness.
• Supports compliance with Federal, State and Institutional regulations.
• Performs testing of solutions against design and business requirements to ensure a quality result which delivers upon targets and expectations.
• Develops and documents User Acceptance Testing processes and adheres to Process Change Controls required by Internal Audit.
• Leads review, identification, and recommendations to technology and/or data enhancements to resolve issues, support maintenance and improve existing processes and tools.
• Develop and maintain accurate documentation to capture and communicate business requirements, process design, and procedures which clearly communicate with key stakeholders (i.e. IT/Product Management, system vendors and all ATGE/institutions), and provides for training and business continuity.
• Understands and plans to ensure that system design changes (internal and external/IT driven) do not negatively impact processing, reporting, and analytics
• Coordinates with IT and other business partners to ensure all data integrations are running smoothly and that any issues are immediately identified, resolved and plans in place to ensure ongoing accuracy/compliance.
• Leads project tasks associated with the implementation or modification of a Student Finance system.
• Is responsive and reports status of all projects and issue resolution to appropriate stakeholders and ISS Leadership. Provides proactive updates until through completion/resolution.
• Leads in absence of the manager.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree Technology, Business, Analytics, and/or Education concentration.
• 1+ years' experience as Analyst, Business Systems and Analytics (or equivalent).
• Experience working with applicable business systems (may include Banner, ProSAM, PowerFaids, etc…).
• Expertise in understanding and analyzing business needs, designing solutions based on needs, and articulating business impacts.
• Experience developing solutions through review of existing processes / reporting / configuration, incorporating business requirements, design, configuration / build, and user acceptance testing.
• Experience in leading project / work teams, collaborating with IT, institutions, and all stakeholders to deliver high quality and timely results
• Experience working in multiple Information Technology environments.
• Consistently plans, designs, and executes high quality advanced systems / analytics tools in addition to proactively leading complex work assignments and project teams.
• Expert understanding of business processes impacted by the business systems and/or analytical tools which this role supports.
• Technical skills in understanding SQL and Unix/Linux commands.
• Detailed and process oriented with demonstrated capabilities in business process design, modeling and requirements analysis; ability to translate into detailed system requirements and/or analytics/reporting specifications.
• Familiarity with Business Process Management (BPM) methodology (is a plus) and desire experience working with tools/technologies required to facilitate process modeling and documentation.
• Displays excellent written and verbal communication skills with colleagues at all levels, and leading group discussion / presentation.
• Excellent ability to train other colleagues on all aspects of the role.
• Excellent collaboration, facilitation, and interpersonal skills.
• Exceptional organization, problem solving, and analytical skills.
• This job requires detailed analysis, interpretive thinking and the ability to develop innovative solutions to meet current business needs and anticipate future changes. Individual needs to be able to prioritize competing demands, manage multiple projects and concurrent tasks, and adapt to changing priorities. Must be results driven and committed to meeting set deadlines for established deliverables. Must be capable of working with business and technical team members at all levels of the organization.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $49199.33 and $86253.75. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation