Central Services Associate

Toronto, Ontario, Canada
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Job Details

  • Company AFCC Automotive Finance Canada Inc
  • Address C6A Toronto, Ontario, Canada
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Who We Are:

At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: https://www.autofinance.com/

AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit https://corporate.openlane.com/.

AFC’s Core Values:

Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.

Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.

Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.

Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.

We’re looking for:

A team member who will complete a variety of loan processing tasks in support of AFC’s customers within an assigned geographic area. This person must develop competence in the technical aspects of loan processing (floorplanning) and administration. The ideal candidate will have strong problem-solving skills, top-notch listening skills, the ability to work in a fast-paced environment, and process high volumes of documents with a strong attention to detail.

Your Responsibilities:

  • Develop a thorough understanding of AFC policies, processes, and procedures relative to loan processing (floorplanning).

  • The attention to detail and compliance to mitigating risk concerns.

  • Process and manage auto titles including receiving, scanning, filing, sending, and tracking.

  • Communicate across the organization and/or management to resolve issues.

  • Apply payments and process daily deposits.

  • Complete lienholder direct pays and non-auction purchase processing.

  • Notify appropriate team members of document related issues or concerns.

  • Understand and operate within compliance of all applicable laws and codes for their assigned geographic area.

  • Perform other duties, as assigned.

Background Qualifications:

  • One (1) year of relevant experience is preferred.

  • Familiarity with concepts, procedures and processes typically used in automotive and financial services industries is desired but not required.

  • Preparation or review of documents and reports using Microsoft Office based products, customer relationship management (CRM) tools and internal work queues are major components of the position.

  • Good organizational and verbal communication skills are required.

  • Must have intermediate proficiency in Google Products

  • Occasional local travel may be necessary, must have a valid driver’s license.

Working With The Best:

AFC is proud to be a subsidiary of OPENLANE. AFC’s core business complements the other business units within the OPENLANE group of companies, including TradeRev auction platform, BacklotCars auction platform, PAR North America, High Tech Locksmiths, and many more. This diversity allows OPENLANE to provide a full spectrum of services – from whole car auction to financing, remarketing, technology, and inspection/repair services.

OPENLANE is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise Human Resources if you require disability-related accommodation.

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Published: a day ago

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