Technical Product Manager

Harvard University
Position Title: Technical Product Manager
Req ID: 66842BR
School or Unit: Harvard University Information Technology
Description: Position Description
This is a fully benefited, full-time Harvard University position that has been funded through 6/30/26. There is the possibility of renewal, contingent on funding, university priorities and satisfactory job performance.

Please provide a cover letter with your application.
Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines - and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!
The Technical Product Manager is a member of a high-performing team that focuses on the development and implementation of a world-class online learning platform (LXP). This is an ideal opportunity to work at the intersection of online education and technical innovation, and in an organization that values creativity, collaboration and diverse perspectives and backgrounds.
The Technical Product Manager is part of a team responsible for owning, driving, and maintaining multiple technical products of the LXP platform while establishing and using industry-class software development practices and workflows. The Technical Product Manager will contribute to a culture of collaboration and openness within the team and with partners.
Typical Core Duties:

• Simplify problems and write clear, detailed requirements in easy-to-understand language for developers, engineers, and business users.
• Own and drive assigned technical product or a portfolio of products, delivering updates on products to all levels of the organization including senior management.
• Possess sufficient technological understanding to assess feasibility, decide on product design approaches, and make decisions on the implementation strategy with the support of technical teams if needed.
• Embed into products deep understanding of our business ecosystem, business user behaviors, consumer behaviors with a focus on step-change and growth.
• Build products to ensure scalability, incorporating different needs into the roadmap, driving uniformity wherever possible and enabling customization where strategically warranted.
• Create and update internal metrics of your products, including OKRs, KPIs etc.
• This role is also responsible for other duties as assigned.

Basic Qualifications

• Minimum of five years' post-secondary education or relevant work experience

Additional Qualifications and Skills

• 5+ years in product management, operations, data science/engineering, technology, or strategic consulting
• Strong experience with product development and a technical background.
• Familiarity with microservice-based applications, code library package management, and related technologies.
• Understanding of trunk-based development patterns.
• Ability to influence multiple stakeholders without direct authority.
• Experience working in agile methodology.

Working Conditions

• Completion of Harvard IT Academy Project Management Foundations course (or external equivalent) preferred
• CSPO or CSM certifications a plus.

Working Conditions

• Work is performed in an office setting

About Us
More about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University. Our mission is to assure Harvard's leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology. HUIT's core values are User Focused, Collaborative, Innovative and Open.
HUIT's core values are:

• User-focused
• Collaborative
• Innovative
• Open

IT Academy (designed for IT Staff):
HUIT's IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

LinkedIn Recruiter Tag (for internal use only)
#LI-BT1
Department Office Location: USA - MA - Cambridge
Job Code: I0058P IT Project Manager IV
Job Function: Information Technology
Work Format: Hybrid (partially on-site, partially remote)
Sub Unit: ------------
Salary Grade: 058
Department: Academic Technology
Union: 00 - Non Union, Exempt or Temporary
Time Status: Full-time
Pre-Employment Screening: Education, Identity
Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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