Employee Experience Coordinator

Community Resources for Justice
Location: Boston, MA, USA
Req Number: Req #513
Date Posted: Friday, September 13, 2024

Community Resources for Justice (CRJ) is a unique, 145-year-old nonprofit organization that provides direct care as well as research and consulting services within the areas of the Mental Health, Criminal Justice, and Public Policy fields. Our four divisions, Social Justice Services, Community Strategies, Behavioral Health, and the Crime and Justice Institute are recognized for their effectiveness and contributions to this important work.

CRJ offers competitive pay and excellent benefits which include:

• Flexible Scheduling
• 401k with company match
• Tuition Reimbursement/Remission
• Paid Time Off (Vacation/Sick)
• Medical, Dental, Vision, FSA/HRA
• Referral Bonus Programs
• Employee perks, and much more!

Job Summary:
We are seeking a person-centered, detail-oriented, and organized individual to join the Human Resources & Culture team at Community Resources for Justice as the Employee Experience Coordinator. In this newly created role, you will play a vital part in the overall employee experience, with a primary focus on onboarding, ensuring that new employees have a seamless and positive experience from the moment they accept their job offer. This position will be responsible for ensuring compliance of the onboarding process, supporting employees through their employment life cycle, and contributing to internal communications, and diversity, equity, and inclusion (DEI) initiatives.
Key Responsibilities:
Onboarding and Recruitment

Manage the new employee orientation process, working closely with new hires to ensure all onboarding tasks are completed before their start date

Work closely with managers and directors across the organization

Coordinate and manage the employee Fingerprint Process to comply with state requirements

Conduct post-new employee orientation activities, ensuring that all new hire paperwork is completed, filed electronically, and compliant with company policies

Provide continuous support to new hires throughout the onboarding process, addressing any questions or concerns they may have

Assist with the recruitment process, including screening resumes, conducting phone screens, and coordinating interviews

Employee Experience

Help create an inclusive and person-centered onboarding experience that aligns with the company’s commitment to diversity, equity, and inclusion

Support the company’s DEI initiatives by assisting with related projects, communications, and events

Provide direct support to employees throughout the employee lifecycle

Assist in the development and distribution of internal communications to ensure consistent and clear messaging across the organization

Collaborate with other departments to support company-wide initiatives and communications efforts

Contribute to employee experience projects as assigned

Qualifications:

Bachelor's degree or equivalent experience in HR, onboarding, customer service, or a related field

Strong organizational skills with the ability to manage multiple tasks simultaneously

Excellent communication and interpersonal skills, both written and verbal

High level of discretion and confidentiality when handling sensitive information

Proficiency in HR software and Microsoft Office Suite.

Strong attention to detail and a commitment to ensuring accuracy in all aspects of work.

Preferred Qualifications:

Experience with DEI initiatives are a plus.

Familiarity with employee records management and legal compliance requirements.

Additional Information:
This role requires a proactive individual who is passionate about creating a positive employee experience from the first point of contact through the employee life cycle. The ideal candidate will be a team player with a commitment to continuous improvement.
About Us
Community Strategies (CS) supports adults with developmental or intellectual disabilities through specialized services that include Day Programs, Shared Living arrangements with providers, as well as over forty community-based group homes. Social Justice Services (SJS), supports those leaving incarceration to make positive, sustainable life transitions through residential and non-residential programs. Behavioral Health (BH) has worked to break cycles of violence, crime, and incarceration by providing client-centered interventions and support services to empower and strengthen individuals, families, and communities. BH provides domestic violence treatment and education, community reentry services, mentoring programs, and intensive outpatient programs. The Crime and Justice Institute (CJI) is a non-profit organization working at the local, state, and national level to improve public safety and the delivery of justice. CJI provides technical assistance, research, and other services to improve outcomes in policing, the corrections system, pre-trial, re-entry, community supervision, and juvenile justice.
CRJ’s Commitment to Diversity, Equity, and Inclusion (DEI)

Our vision is to be an organization that demonstrates its commitment to eradicating systemic racism and other forms of oppression. We will hold each other accountable in addressing the norms and practices that advantage few and harm many.

CRJ provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state, and local laws. CRJ complies with applicable state and local laws governing non-discrimination in employment in every state in which CRJ has locations.
Other details
Pay Type Hourly
Min Hiring Rate $25.00
Required Education Bachelor’s Degree
Education

PI249644447