Job Information
Georgia Employer FRAUD REPRESENTATIVE I, ECOMMERCE (1ST SHIFT) in Fort Valley, Georgia
InCommFraud Representative I, eCommerce (1st Shift)US-GA-ColumbusJob ID: 2023-14860Type: Full-Time# of Openings: 1Category: Customer ServiceInCommOverviewWhen you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 34+ countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world\'s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. You can learn more about careers at InComm Payments here: www.incomm.com - http://www.incomm.com/ or connect with us on Twitter - http://twitter.com/incomm, Facebook - http://facebook.com/incomm, LinkedIn - http://www.linkedin.com/company/incomm, or Our Blog - http://www.incomm.com/blog. Responsibilities* Assist in the development and implementation of detection and prevention strategies that help mitigate fraud losses while ensuring an appropriate balance between risk and reward.* Manage the manual fraud review of high-risk sales, orders, processes.* Conduct card activity monitoring on all Incomm Financial, 3rd Party, Wireless, Mobile, Gift Card products.* US/Canada Consumed, Dispute management including inquiries, and pre-arbitration requests.* eCommerce fraud event management including chargebacks, disputes, inquires and pre-arbitration requests.* Perform due diligence on new corporate products, internal process and customer procedure.* Fraud & Sale data collection and reporting.* First Shift - Monday-Friday 8:00 am-5:00 pm, onsite in our Columbus OfficeQualifications* 1 - 3 year in Financial Fraud & Risk.* College degree or equivalent work experience in a related field* Good PC skills using MS Office including Word, Excel, Outlook (demonstrated proficiency).* Ability to work within a team (team player).* Ability to read and understand regulations.* Excellent attention to detail.* Self-starter with the ability to work on multiple task (multi-task, prioritize tasks and work under pressure) with minimal direct supervision.*