Job Information
Georgia Employer BANKING SERVICE TECHNICIAN - MARIETTA, GA (CTC435) in Duluth, Georgia
DescriptionConvergint is looking for a full-time, enthusiastic, results driven and forward-thinking Account Executive to join our amazing culture. Our culture promotes fun and laughter on a daily basis, believes in balanced lives: family, business and community and creates a positive work environment. We seek experienced electro-mechanical field service technicians to troubleshoot, repair, and perform preventive maintenance on banking equipment including alarm systems, CCTV\'s, pneumatic drive-ups, VATS, ATMs, vaults safety deposit boxes, etc. Must have good verbal, written, and interpersonal communication skills. As an Banking Service Technician, you are a part of a dynamic sales team that allows you to grow as Convergint grows.Who You AreYou have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Specialist.Who We AreWith 20-years of proven growth and exceptional performance, our mission is to be our customer\'s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.What you\'ll do with \"Our Training and Your Experience\"At Convergint, our greatest strength is our people. Convergint was founded on a set of core values and beliefs that express our responsibility to our customers, our colleagues, and our communities. Our culture promotes fun and laughter on a daily basis, believes in balanced lives: family, business, and community, and creates a positive work environment.Responsibilities include:Acts as \"our customer\'s best service provider\" at all times, prioritizing and completing all service calls and preventive maintenance daily.Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.Communicating service schedules and outcomes with customers in a timely manner.Completes accurate and detailed service reports for customer and Convergint in a timely manner to allow for accurate invoicing and job cost tracking.Escalating issues and reassigning service calls as needed.Maintains a high-level of industry knowledge through training and certifications.What You\'ll NeedExceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.Technical skills and experience related to electronic security and/or other systems interfaced with same.Programming skills and proven ability to troubleshoot problems and look for solutionsSolid mechanical and electrical aptitude.Good verbal, written and interpersonal communication skillsBasic organizational skills and the ability to handle multiple service needs... For full info follow application link.Convergint Technologies is an Equal Opportunity Employer who is committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. We offer a smoke-free and drug-free workplace. Employment is contingent upon successful completion of background investigation and pre-employment drug screen. All applications and resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted for an invervie .