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Georgia Employer SOFTWARE DEVELOPER in Alpharetta, Georgia

Design, develop, analyze, test and modify computer software applications software or specialized programs.Review and analyze business system and user needs and develop software solutions.Develop different types of Genesys cloud call/conversational flows, complex queueing/routing and analyze variability in requirements to determine technical feasibility.Support Genesys IVR systems on a cloud.Plan and execute unit tests including technical, functional and integration tests.Prepare related technical documentation and provide user support as needed.Perform integration in cloud environment with external CRM solutions and develop the functionality using Genesys Cloud, XML, REST, JavaScript, Python, JSON, PowerShell, HTML.Assist in documenting system requirements, defining scope and objectives.Track all coding changes using help desk and version control software.Position requirements: Bachelor\'s degree or a foreign equivalent degree in Computer Science, Information Technology, Information Systems, Computer Applications, Electrical and/or Electronics Engineering, Engineering (any) or related field plus two years of experience in any position/title providing experience with Genesys Cloud.